Dominopack · Customer service
Customer Service Specialist
You coordinate customer orders with production, handle day-to-day sales and make sure deliveries arrive on time.
What the role looks like in practice
- coordinating customer orders with production
- invoicing and day-to-day sales handling
- maintaining good customer relationships
- phone and e-mail contact with customers, drivers and consignees
- overseeing deliveries
- registering returns and complaints
- cooperation with other departments and reporting
Skills we are looking for
- knowledge of Comarch Optima
- communication skills and the ability to express ideas clearly
- the ability to build long-term customer relationships
- responsibility, good work organisation and a methodical approach
- practical knowledge of MS Office
Nice to have
- experience in a similar position
We offer
- friendly conditions and working atmosphere
- teamwork, sharing knowledge and experience
- subject-matter support for expert teams
- professional development opportunities and the necessary work tools
Benefits
team-building eventsno dress codecoffee and teaChristmas gift packages
About Dominopack
We are a producer of stretch film and cardboard cores based in Piekary Śląskie. We have produced film since 2010 and cores since 2015, and our products go to 1,500 regular customers in Poland and eight European countries. We combine production, sales, e-commerce and logistics. See how we work.